When Brian Matthews of Virginia Tech started talking about vacuums and Roombas in his “Think Like a Startup” article, I felt like giving him a big high-five. Because if businesses (or libraries or schools or lots of other places) that want to be successful, this is exactly how to approach forward motion: it’s not just about building better features; it’s about new processes.
Matthews warns of all of the the ways that the traditional academic library could be dismantled by transferring and outsourcing services to other departments of a university. For example:
- What if the Office of Research managed campuswide electronic database subscriptions and ondemand access to digital scholarly materials?
- What if the majority of scholarly information becomes open? Libraries would no longer need to acquire and control access to materials.
- What if local museums oversaw special collections and preservation? (p. 2)
Maybe I don’t love graduate-level academic research enough, but I didn’t really disagree. [Almost] all of his transfers of domain seemed reasonable to me… Yes, this probably confirms that I’m not really cut out to be an academic librarian in a university at this point (or else I would be more protective of them, maybe?). These are, however, examples of how libraries in general are going to be deemed obsolete and no longer valuable as institutions if the stakeholders don’t step forward to find their new roles.
It starts with attitude. And loving your academic library is not enough. You have to ADVOCATE for it.
Allow me to step up on my soap-box [again].
Last Saturday, I completed my first (and only) triathlon in Pardeeville, Wisconsin. It was a sprint triathlon, so don’t be too impressed: I’m no IronMan. The triathlon was purely a Bucket List thing for me. I HATE SWIMMING. Hate it. I don’t swim well. I would rather pick up dog poop. I hate it that much. Did I mention that I hate swimming? Because I really do hate it.
So in my triathlon, I had to swim a quarter-mile. I was a novice, which meant that I was slow and inexperienced when it comes to triathlons, so they basically give you a head start and don’t mix you in with all the rockstars. I guess, usually, they let the novices have about 10 minutes to get going in the water so they can watch attentively for struggling swimmers (like me) and try to protect them from being trampled (or whatever the word for a water stampede would be). The problem for me was that this time, the head start wasn’t really an actual head start, it was the normal three minute spacing they do between all of the age groups. So soon there were like a hundred strong, fast, young men churning toward me and I was faced with a choice: Panic or not? Sink or swim?
Sink-or-swim is more than just a clever saying, as I can attest. It’s real. And sinking is especially unpleasant in real life because you can die. Or be in agony for a couple minutes until some lifeguard hopefully pulls your panicked self out of the water.
By the way, I swam. It was scary and not pretty, but I made it. In our professional life there are so many strategies to handle a sink-or-swim situation, no matter if you work in a school or a library or a business. The choice is simple–you swim. Hard. You choose to work while you’re at work. You choose to perform your job with an eye for improvement and intentionality. Like Matthews said, you think like a start-up.
You do NOT just show up to collect your paycheck. You do NOT just go through the motions. Yes, I’m talking to you, the one standing by the door with your coat on a minute before closing time. What are we, in middle school, waiting for the bell to ring so that we can rush into the hallway and gossip–you know, where the “important” stuff is? I don’t care if you have a kid to pick up from daycare. Your lack of commitment shows. Yes, family comes first, fine, but other people with families still manage to be professionals and not middle-schoolers.
So contribute. Use your brain. Pay attention. Work together. BE FULLY PRESENT.
Can you tell that I am a Millennial? (I guess I was born on the cusp, but close enough…) I think my rants, which stem from the observation of colleagues early on in my career, are pretty typical of the frustrations that young professionals have been experiencing. Ty Kiisel, in his Forbes article, “Gimme, Gimme, Gimme–Millennials in the Workplace” said:
For the most part, the millennial generation is responding to the workforce in the way we’ve trained them to—they question, they challenge and they want to do it better. Sure, sometimes it makes their older colleagues a little uncomfortable. We probably want the same level of respect we gave our bosses—back when dinosaurs roamed the earth. With that said, the challenge for business leaders today is harnessing the talent and drive of the younger workforce to create the products and technology that will change the world. As the times, and the workforce changes, we need to reconsider how we lead people and get work done along with it.
When it comes to libraries, as Lisa Kurt, William Kurt and Ann Medaille put it, “Those libraries that do not adapt to Millennials’ expectations about work and play may find that they are unable to retain talented young librarians” (p. 11).
There are a lot of people out there trying to encourage a giant wake-up call to libraries. I think it’s that movement called Library 2.0… We don’t really want libraries to fail and close. We do want to retain talented young librarians.
Motivated by their creative fervor, start-up librarians are an exuberant bunch. Nurture that exuberance. They are a pivotal asset to your library. Their ingenuity, resourcefulness, and experimental nature might be the key to unlocking the “next big thing” at your library. (Jones, K.)
Amen, Kyle Jones. I just think it’s sad that we have to say this kind of stuff out loud. Over and over. I guess there will be a certain point that we might look at a sinking library (or school or business or whatever) and we will have to just shrug our shoulders and say, “We tried to warn you. You could have listened. We were trying to help.”
Personally, I plan on swimming. Even if it’s hard sometimes and I hate it. It’s the best thing for me. And when it’s over, you look back and say, “Yeah! I did that! And I’m kind of proud of myself now too!”